Omdat wijzelf of onze leden niet altijd een antwoord hebben op technische vragen vinden jullie hier allemaal links naar verschillende pagina's met oplossingen op de EA Support site.

Alles is wel in het Engels maar dat zal voor de meeste geen probleem zijn. Ik probeer het topic met de links regelmatig uptodate te houden. Vragen over technische problemen kunnen jullie verder gewoon in dit technisch forumdeel kwijt.

Drivers/DirectX

How do I run a DxDiag to see if my drivers are out of date?
https://easims.custhelp.com/cgi-bin/eas ... aqid=21325

How do I update my drivers?
https://easims.custhelp.com/cgi-bin/eas ... aqid=10711

Installing

Can I run The Sims 3?
https://easims.custhelp.com/cgi-bin/eas ... aqid=21652

How do I know my computer will run Sims 3?
https://easims.custhelp.com/cgi-bin/eas ... aqid=21954

Why is my disk not being read?
https://easims.custhelp.com/cgi-bin/eas ... aqid=10703

I am getting a 'Disc Authentication Error'.
https://easims.custhelp.com/cgi-bin/eas ... aqid=22234

I am getting an error entering my serial number.
https://easims.custhelp.com/cgi-bin/eas ... aqid=22232

Why I don't see The Sims 3 in my EADM?
https://easims.custhelp.com/cgi-bin/eas ... aqid=22213

My EADM list is blank!
http://support.ea.com/cgi-bin/ea.cfg/ph ... &nextlink=

Patching

Where can I find The Sims 3 Patch Notes?
http://www.thesims3.com/game/patches/-1305057144

I can't install the patch!
http://customersupport.ea.com/loginapp/ ... WRpcmVjdD0*

Starting

How do I create a Sim?
https://easims.custhelp.com/cgi-bin/eas ... aqid=22203

Uninstalling

How do I de-authorize my computer from running The Sims 3?
https://easims.custhelp.com/cgi-bin/eas ... aqid=22198

How do I back up my Sims 3 files?
https://easims.custhelp.com/cgi-bin/eas ... aqid=22290

How do I manually uninstall The Sims 3?
https://easims.custhelp.com/cgi-bin/eas ... aqid=22226

Removing SecuROM files from Windows Vista
https://easims.custhelp.com/cgi-bin/eas ... aqid=22031


Crashes/Freezes

Why does the game crash after a full black screen?
https://easims.custhelp.com/cgi-bin/eas ... faqid=8703

Why does the game crash or freeze at the splash screen?
https://easims.custhelp.com/cgi-bin/eas ... faqid=8516

Why is the game crashing to the desktop after the splash screen?
https://easims.custhelp.com/cgi-bin/eas ... faqid=6731

How do I put my game into windowed mode?
https://easims.custhelp.com/cgi-bin/eas ... aqid=22280

How do I enable edge scrolling?
http://easims.custhelp.com/cgi-bin/easi ... aqid=22399

Graphic Issues

Why am I getting graphic issues?
https://easims.custhelp.com/cgi-bin/eas ... aqid=22239

My graphics in Sims 3 appear slow and choppy.
https://easims.custhelp.com/cgi-bin/eas ... aqid=22055

Why are my textures flickering in The Sims 3?
https://easims.custhelp.com/cgi-bin/eas ... aqid=22057

My graphics seem overly boxy.
https://easims.custhelp.com/cgi-bin/eas ... aqid=22267

How can I lower my graphics settings?
https://easims.custhelp.com/cgi-bin/eas ... aqid=22258

Gameplay Issues/Corruption

I ordered a pizza. Where is it?
https://easims.custhelp.com/cgi-bin/eas ... aqid=22032

My Sim is stuck!
https://easims.custhelp.com/cgi-bin/eas ... aqid=22063

I get an error when I try to save my game.
https://easims.custhelp.com/cgi-bin/eas ... aqid=22059

Why can't I use Ultra-Speed?
https://easims.custhelp.com/cgi-bin/eas ... aqid=22239

I am getting the 'Playing unauthorized copy' message.
https://easims.custhelp.com/cgi-bin/eas ... aqid=22266

Do I need a disk to run Sims 3?
https://easims.custhelp.com/cgi-bin/eas ... aqid=22228

My Sim gets wishes incompatible with their traits.
https://easims.custhelp.com/cgi-bin/eas ... aqid=22035